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Terms & Conditions

Terms and Conditions

We aim to despatch 'In stock' goods within 48 hours by Royal Mail. We shall advise you of any items which may be temporarily out of stock. A signature is required for all deliveries, please provide us with a different address if you think no one will be available to sign. if it is a work address please provide the business name.

At Seksi (UK) Ltd we want you to be satisfied with your purchase. Occasionally, though, we know you may want to return an item.

You may return any item for a refund or exchange, within 14 days of date of receipt providing it is in a new and unmarked condition. Please return in its original packaging and include a copy of the invoice and a short note explaining the reason for return. A credit/refund will only be issued to the value of the goods purchased, excludes postage. If an item is defective please contact us within 7 days of receipt.

In exchanging items Postage and Packaging will apply. Goods are NOT sold on a trial basis.

We will only issue a credit note if shoes are ordered to your specification i.e. a one off, special item. Please bear this in mind when ordering and check you have ordered the correct size, colour, style, heel height.

For your protection, we recommend you return the item recorded delivery. We will take no responsibility for goods returned to us which are lost or damaged in transit.

Please note you will be responsible for the cost of returning the item to us unless it is our error, or the product is damaged.

This does not affect your statutory right as a consumer.

Online payments may be made by secure credit card transaction or cheque. By phone or post, we accept cheques and postal orders made payable to Seksi (UK) Ltd. All goods remain the property of Seksi (UK) Ltd until all funds are cleared.

Personal information is treated confidentially and will NOT be passed to any third party, in accordance with the Data Protection Act 1998.

Seksi (UK) Ltd assumes no responsibility due to faults that result from abuse, misuse, negligence, accidental damage, improper (cleaning/washing/drying/ironing) procedures or other causes beyond Seksi (UK) Ltd’s control. Please note the soles are suede and are glued, they may come unstuck, especially if they catch on an uneven dance floor. This is not a defect and the soles/heel can be glued down again. We suggest you keep superglue and a shoe brush with you in case of emergencies. Seksi (UK) Ltd exclude and will not pay any incidental and consequential damages, that is, any loss, expense or damage, other than to the product itself, that may result from a defect in the product.

Seksi (UK) Ltd reserve the right to amend these Terms and Conditions at any time.

 

Copyright © 2006 Seksi Dancewear. All rights reserved.

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